FAQ

Orders are typically processed within 1-2 business days. Standard delivery usually takes 5-7 business days after the order has shipped. During holidays, sales, or high-volume periods, shipping may take a little longer.

Yes. Returns are accepted within 14 days of delivery as long as the items are unused, clean, unopened when applicable, and in their original packaging. Customers should contact support before sending anything back so the return can be approved and tracked.

If an item arrives damaged, customers should contact us with their order number and a clear photo of the damaged product. Once reviewed, we can offer a replacement, store credit, or another approved solution depending on the issue.

Yes. If an item is missing from a bundle or order, customers should reach out within 3 days of delivery. We will review the order details and help send the missing item or provide a fair replacement when available.

Squishy Mo Mo toys are meant to be fun, soft, and kid-friendly, but small items may not be suitable for very young children. Customers should always check the product listing for age guidance and supervise young children during play, especially with mini toys.